FREE RETURNS WITHIN 7 DAYS

We gladly accept returns as it is a fantastic opportunity for us to show you our honesty and transparency. We will also get your feedback to improve our products and services. We encourage you to return because your satisfaction and comfort is our utmost priority. We don’t want our customers to get even slightly dissatisfied, hence we advise you to go ahead and ask for return/exchange.

Returning with STELLAR ROSS is as easy as ordering. You can place return request to email us at support@stellarross.com or call / WhatsApp us at +91 9737955536 and help us know your concern.

We will schedule a time with you and instruct our shipping partner to pick up the original Stellar ross garment.

Make sure the garment is unused and in good state. You are required to return the main product ONLY.

7 Days Policy Start When Your First Original Ordered Delivered. We can not Provide 7 Days Policy in Exchange Or Refund Orders.

and if reverse Pickup is not available in your area by our Courier Partner then Customers want to ship manually at our Warehouse  address.(This charges not Payable by Company).

REFUND

Once we picked return shipment from your location and Delivered to our Warehouse after that we 100% refund will be initiated within 6-7 Days.

1) We Maximum Return 2 or fewer than 2 shirts No More Than 2 Shirts We Return. And also if you want to return more than 2 shirts then you have to send them to our warehouse Own responsibility and Our Company Not to Pay Shipment Charges. and we can not provide a refund for more than 2 shirts we providing You Store Credit Coupon so you can Buy anything for you.

2) If you have done online payment, your refund will be credited into your bank account within 6-7 days after Delivered your return parcel at our Warehouse.

3) If you have done cash on delivery, you need to provide us your bank account no., bank name and IFSC code or UPI-ID. We will refund your amount via NEFT or IMPS or UPI-ID within 6 to 7 days.

4)  Refund is possible only after parcel is dispatched, delivered and reverse pick is done.

5) if you want to return more than 2 products then you want to self shipped your parcel and we can not pay courier charges of this case.

EXCHANGE

Once return shipment is picked up from your premises, we will dispatch your exchange shipment from our warehouse.

We have Provide only Once time Exchange or Refund Policy after that we can not Provided.

if your Exchange Shirts are not available then you need to selecting other shirts.

Note :You can also send back package to us by your own if reverse pickup service not available at some location by our courier partner. 

PRAKHYAAT INDIA.